Through the last week we have been given excuse after excuse for this delay of payment owed to ** and have had to be the pursuant of owed funds. This course of events with Wilde Honda East Towne has created a financial and emotional hardship on myself and my wife 0f 50 years, *******. just stating that they need to immediately pay for the car they had a clear title on as of 5-2-23. or made unreasonable demands of him or the dealership. ***** became belligerent with while on the phone and accused me of abusing him. I told them I will travel 50 miles to the dealership for a new check to be told that they will need to stop payment on the mailed check and then track the mailed check to verify if it was cashed or not. *****, the sales rep told me that they have no control over the mail and it not their fault we haven't received the promised funds. Wilde Honda East Towne contacted us to purchase our 2016 Honda Fit and signed a contracted deal 0n 4-29-23.They paid out the amount owed and took ownership on May 2, 2023.The contract shows this dealership agreed to pay ** $5998.53 upon transfer of title.Per multiple calls to the pre owned sales **** ***** and the pre owned sales mananger, *****, no funds have been mailed, transferred or delivered to ** a stated on the signed appraisal voucher for the agreed upon balance.I have stated per phone calls that I want the owed funds immediately, to be told that the check was mailed out on 5-10-23. Their head mechanic had never seen that before. My vehicle was in there for a problem earlier that they charged me for and they couldnt even explain to me what caused the problem. They also could not provide me with a loaner vehicle and it is my families only vehicle. They have now had my vehicle for a month and I still havent even been told a firm yes or no if it will be covered and they have done no work on the van. They then asked for receipts which I provided for them. In there paperwork for the warranty it states that I can use records of maintenance I did myself and I pointed that out to them and the records are in the glove box. They all agreed with me and then I was told that I didnt have records so then they couldnt cover it. I then questioned that decision because it is not a typical maintenance needed repair like a oil change that the car is actually broken. I had the car towed to the dealership and was then told by the service rep that it was not. I also called the extended warranty company and they told me the same thing. The vehicle needs the piston rings replaced because of carbon buildup in the cylinders and the dealerships sales rep told me it was a known Honda problem and that it should be covered. I also purchased an extended warranty from the dealership. Grab some directions and come see us today.I purchased a certified pre-owned vehicle that came with a bumper to bumper warranty. Our financing department features competitive loan and lease rates that are custom fit to work with your budget. We will walk you through the entire car-buying process, or let you dictate what you want to see. Ready to make the jump? We're ready for you. We'll Put You Behind the Wheel of Your Next Vehicle Today Every job is done with genuine OEM parts for long-term solutions that keep your vehicle running like new. At East Madison Toyota, we have an entire team of factory-certified technicians to service your vehicle. When it comes time to get your routine maintenance, it's a great thing to have a mechanic you can trust. We inspect every used vehicle in our dealership to ensure that it meets our standards of quality and safety. Our lot features the highest quality used and certified pre-owned vehicles near Deforest or Verona WI. Not looking to buy new? That's perfectly fine too. Use our Buy Online tool to get your car buying process started! Explore a dense variety of optional packages and find the trim level that best fits the experience you're looking for. Our inventory features every brand new Toyota from the dependable Camry to the Tundra. Ready to treat yourself to a brand new Toyota? You've come to the right place. We're Well-Stocked with the Latest Toyota Models and High-Quality Used Vehicles And we're confident that when you take a test drive, you will experience the difference near Waunakee. We've entrusted our reputation to the unmatched quality and long-lasting endurance of the Toyota for many years. Not just about the Toyota brand, but about putting each customer behind the wheel of the vehicle of their dreams. At East Madison Toyota, our customers from Sun Prairie are greeted by a world-class car buying experience every time.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |